Customer Service Manager
Company: Serenity Mental Health Centers
Location: Salt Lake City
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Customer Service Manager –
Mental Health Clinic Location: Holladay, UT Employment Type:
Full-Time Compensation: $70,000–$80,000 annually bonus incentives
Manage daily clinic operations and elevate the patient experience
in a fast-growing mental health clinic. This role is ideal for a
people-focused leader who thrives in fast-paced environments and
knows how to build high-performing teams. No healthcare experience
required — we provide training. What You’ll Do Lead daily
operations of a high-volume mental health clinic Coach, develop,
and hold teams accountable to service and performance standards
Ensure patient experiences are welcoming, efficient, and
professional Oversee scheduling, patient flow, and clinic workflow
Monitor and improve KPIs related to volume, efficiency, and
experience What We’re Looking For 3 years of leadership or
operations experience in a high-volume environment Proven ability
to manage KPIs and have direct performance conversations Strong
communication skills with both people and data Ability to lead
confidently in a fast-paced, growth-oriented setting Nice to Have
Experience in healthcare, behavioral health, hospitality, or
service leadership Customer experience or relationship-based sales
background Experience leading teams through growth or change Pay &
Benefits $70,000–$80,000 annually bonus incentives 90%
employer-paid medical, dental, and vision insurance 401(k)
retirement plan 10 PTO days (15 after first year) 10 paid holidays
About Serenity Healthcare Serenity Healthcare provides advanced,
evidence-based mental health treatments in a calm, supportive, and
elevated environment. Our mission is to help patients take back
their lives when traditional treatments haven’t worked. Serenity
Healthcare is an Equal Opportunity Employer.
Keywords: Serenity Mental Health Centers, South Jordan , Customer Service Manager, Healthcare , Salt Lake City, Utah
