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Support Services Supervisor-Homecare

Company: Intermountain Healthcare
Location: South Jordan
Posted on: May 3, 2021

Job Description:

Job Description:The Support Services Supervisor is responsible for supervising employees and work processes within the support services teams. This position ensures an effective distribution of workflow while maintaining customer and employee satisfaction. The incumbent independently to identify problems, barriers, or adverse trends and implements process and goals to resolve. This position effectively manages staff to ensure high performance and extraordinary care. The Supervisor acts as a mentor to ensure continuous employee development.Job Essentials1. Handles personnel functions including hiring, counseling, goal setting, performance, and evaluations. Reviews and approves payroll. 2. Works with employees to develop high levels of performance and customer satisfaction. Provides one on one training and group education. 3. Clearly communicates complex issues and concepts verbally and in writing. Advises and interacts with all levels of staff effectively and confidently. 4. Acts independently, identifies problems, barriers, or adverse trends and implements processes or goals to resolve. 5. Acts as a resource to staff and management in specific tasks or processes. 6. Resolves facility and patient concerns that staff are unable to bring to resolution. Resolution occurs quickly and appropriately. 7. Assists manager in analyzing and interpreting information and reports to detect potential areas of concern. 8. Coordinates, reviews, and approves assigned adjustments, reports, and referrals. 9. Participates in quality monitoring and improvement activities and programs. Writes and updates processes and procedures. Ensures staff is compliant with regulations.Additional Details:Entry Rate: $22.78Minimum Qualifications+ Bachelor's Degree and three years of PAS experience, or four years of PAS experience with two of the years in a decision-making capacity. + Strong written and verbal communication skills. + Strong interpersonal skills. Self-motivation demonstrated through independent work. + Demonstrated knowledge of insurance plans including Medicare, Medicaid, and commercial plans.Preferred Qualifications+ Supervisory experience.Physical Requirements:Interact with others requiring the employee to communicate information. - and - Operate computers and other office equipment requiring the ability to move fingers and hands. - and - See and read computer monitors and documents. - and - Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.Location:Homecare - Salt Lake CityWork City:South JordanWork State:UtahScheduled Weekly Hours:40 Being a part of Intermountain Healthcare means joining a world-class team of over 38,000 employees and caregivers while embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: Helping people live the healthiest lives possible. Our patients deserve the best in healthcare, and we deliver. To find out more about us, head to our career site here (rg/careers/?utm/_source=Workday&utm/_medium=Redirect&utm/_campaign=CareerHome/_workday) .ADA Statement:Intermountain Healthcare strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Equal Opportunity EmployerIntermountain Healthcare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Women, minorities, individuals with disabilities, and veterans are encouraged to apply. Thanks for your interest in continuing your career with our team!

Keywords: Intermountain Healthcare, South Jordan , Support Services Supervisor-Homecare, Other , South Jordan, Utah

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