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Assistant Nurse Manager (Primary Care Community Based Outpatient Clinic)

Company: Department of Veterans Affairs
Location: South Jordan
Posted on: June 10, 2021

Job Description:

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Duties

Summary

The Primary Care Assistant Nurse Manager (ANM) reports directly to Primary Care Service Clinic Manager and as registered nurse is professionally responsible to the Associate Director of Patient Care Services through the Chief Nurse of Primary Care. Perform delegated duties, develop time schedules, complete performance evaluations, and initiate or recommend disciplinary actions, responsible for performance improvement, customer service/patient satisfaction, patient and employee safety.

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Responsibilities

  • Represent the unit/clinic in the absence of the NM.
  • Able to provide patient care as outlined by the staff nurse job description for the unit/clinic.
  • Acts as direct supervisor for designated staff.
  • Contributes /assists with yearly performance evaluations.
  • Assists with payroll duties.
  • Assists Nurse/Clinic Manager in the hiring/selection process for LPN, RN, HT.
  • Assists Nurse/Clinic Manager in collecting and preparing evidence for disciplinary actions for LPN, RN, HT.
  • Is proactive in identifying potential crisis situations and responds effectively in emergency/code situations in the unit/clinic.
  • Functions as a consult person to nursing and other personnel for unit/clinic practices and patient care issues.
  • Assists the Unit Education Coordinator.
  • Works with Nurse Manager or Clinic Manager in mentoring new staff and students in clinical and professional role development acting as a role model.
  • Monitors unit/clinic staffing needs and maintains adequate levels.
  • Maintains a safe unit/clinic environment by routinely inspecting the area and requesting supportive services assistance as needed; in accordance to the Environment of Care (EOC) standards.
  • Communicates and/or mediates effectively with staff and support personnel to solve patient care and staff issues.
  • Assists the Nurse/Clinic Manager in monitoring unit /clinic for compliance with applicable performance measures and Joint Commission standards.
  • Acts as lead nurse within the clinic.
  • Responsible for charge nurse training and mentoring.
  • Charges on the shifts/days worked in staffing when needed.
  • Assists the Nurse/Clinic Manager in departmental projects and initiatives.
  • Assists the Nurse/Clinic Manager in oversight of clinically assigned performance measures.
  • Provides interpretation and rationale for hospital policies and procedures to personnel, physicians and others.
  • Audits charts for complete documentation as required for specific clinical settings (Inpatient or Outpatient).
  • Proficient using VA EMR and nursing specific documentation.
  • Completing DACs.
  • Ensuring yearly competencies are completed, RQI, and additional in-services per staff needs.
  • Ensuring there are not lapses in licenses (LPN, RN, BLS).
  • Servant leadership style, proactive in teambuilding and fostering a positive work environment.
  • Working knowledge of Nursing Scope of Practice and ANA Code of Ethics.
  • Ability to surrogate coverage other PACT staff members.
  • Ability to perform other PACT staff member's roles as needed basis.
  • Provided culturally competent and gender specific care.
  • Ability to pull data specific to PACT and panel management.
  • Provide and document patient education specific to disease states.
  • Will remain competent in all areas as assigned.
  • Assists the Clinic Manager in developing and implementing plans to meet learning needs of Primary Care and Nursing Service.
  • Maintains professional boundaries with patients, families, and employees. Behavior as a role model is transparent and above reproach.
  • Ensures application of institutional policy to protect information from unauthorized release, loss, alteration, or deletion. Does not use thumb-drives or other means, such as xeroxing, to remove patient data from the medical center, unless approval by the Director through OI&T has been granted.
  • Maintains competency on PEE use/ donning and doffing.
  • Contributes to an environment of a High Reliability Organization with a culture of safety founded on a systems approach to developing health care solutions based on prevention, not punishment, with collective mindfulness.
  • Reads Outlook email messages daily when on duty without prompting. Reads policies and other messages as directed.
  • Submits completed annual self-evaluation to the supervisor in a timely manner by the requested deadline.
  • Demonstrates professional and cooperative behavior in all aspects of practice.
  • Uses the proper chain of command for communication.
  • Demonstrates effective written and verbal communication skills.
  • Demonstrates professional and cooperative behavior in all aspects of practice.
  • Collaborates with peers in completing unit workload efficiently.
  • Participates in unit-based performance improvement activities to improve patient care.
  • Makes changes in own practice in response to performance improvement findings.
  • Reviews and shares current literature in relation to practice with co-workers.
  • Participates in meeting VA Performance Measures to include All Employees Surveys.
  • Other duties as assigned by the Clinic Manager or Chief of the Service.

Work Schedule: 7:30 A.M. to 6:00 P.M. Monday-Friday, shifts may vary

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

Yes

Promotion Potential

00

  • Job family (Series)

0610 Nurse

  • Requirements

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Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Must pass pre-employment physical examination

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
  • Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.

Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:

  • Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
  • Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
  • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
  • Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
  • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree and approximately 2-3 year's of nursing practice/experience.

Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.

Physical Requirements: The incumbent must be able to perform all activities of the position without restriction. This position involves considerable standing, walking, stooping, bending, reaching, lifting and turning. The work may involve pushing or lifting weight in excess of 50 pounds and going up and down flights of stairs. Requires visual and auditory acuity at a level to provide safe and effective care. Requires the individual to work for periods of time with arms above shoulder level or with the neck in a fully flexed or extended position and the ability to physically control or protect him/herself from physically abusive patients. Requires the individual to travel in an automobile for several hours at a time.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Keywords: Department of Veterans Affairs, South Jordan , Assistant Nurse Manager (Primary Care Community Based Outpatient Clinic), Other , South Jordan, Utah

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