Data Center Operations - Mechanical Subject Matter Expert (SME)
Company: Aligned Data Centers
Location: West Jordan
Posted on: April 24, 2024
|
|
Job Description:
JOB TITLE: Operations SME, MechanicalDEPARTMENT: Operations
REPORTS TO: Director, Operational Reliability SUMMARY: This
individual will provide technical knowledge, process, and tools to
the site operations team as a Subject Matter Expert (SME) with new
campus design, systems operations, incident RCA, training, vendor
management, maintenance optimization, and troubleshooting to ensure
continuous, reliable, and efficient operations of critical
environment. As an SME, this individual will play a crucial role in
a wide variety of Operational Excellence initiatives ranging from
Sales deal development, DC infrastructure design evaluation,
validating installed operating conditions, site acceptance, M&A
support, yearly site operational audits, and evaluating next level
technologies. Working cross functionally, this individual will
raise Aligneds technical and operational capabilities and drive
exceptional customer service.DUTIES AND
RESPONSIBILITIES:Engineering and Design:Drives operational
standards and functional requirements in capital projects.Review
drawings, contract documents, and customer requirements to provide
an operational point-of-view for mechanical technical standards and
updates to capital projects.Provide input on capital projects to
ensure Aligned delivers critical infrastructure that is reliable,
efficient, and meets sustainability goals.Reviews and supports
enhancement to equipment and systems for existing and new capital
projects.Drives operational standards and functional requirements
in capital projects.Training and Development of Personnel:Create
Operations training and development content and sponsor training of
operations personnel through collaboration with site operations
leadership and training teams.Conduct training, drills, and
monitored evolutions to establish and demonstrate consistent and
high technical competence across all Aligned sites.Mentor and
provide development support to high potential personnel
cross-functionally.Reliability and Efficiency Expert:Provide
technical analytical framework for site performance analytics,
failure analysis, and issue resolution.Demonstrate expert operating
knowledge of critical system design, operations, repair,
maintenance, and troubleshooting of abnormal conditions. Drive
improvements in critical system performance, water and electrical
usage efficiency, and critical infrastructure reliability.Provide
subject matter expertise and leadership required to drive a safety
culture the eliminates risk and injury to personnel.Global Support
to Site Operations Teams:Utilize subject matter expertise to ensure
Aligned develops industry leading processes and procedure to meet
customer requirements, ensure proper operation of critical
infrastructure, reduce OPEX through quality maintenance practices,
and drive efficiency throughout operations.Monitor and drive
adherence to Aligned approved Operations standards, policies, and
procedures through review of completed construction documentation,
participation in maintenance and acceptance activities, and Data
Center audits.Develop BCP and Runbook standards for approval
involving site management, vendor management, maintenance
practices, alarm and incident management, and compliance.Provide
project oversight and technical support for complex
evolutions/activities as required.Provide subject matter expertise
required to triage and recover critical equipment or systems should
an incident occur.Perform root cause analysis, lead incident
deep-dives, and communicate subject matter expertise as needed to
support customer communications during and following an
incident.Perform analysis of incidents and equipment failures to
identify potential trends, lessons learned, and areas for
improvement.Forward vision:Involvement within industry and vendor
interaction to be aware of industry leading
technologies.Collaborate with customer operational needs to ensure
Aligned is aware and keeping pace with industry technical
developments.Lead technical review and validation of new
technologies.Technical leadership in understanding and evaluating
sustainable practices.Communications:Participation in discussions,
written and verbal, with Aligned senior leadership and Board of
Directors. Individual should be able to communicate complex topics
to work groups of varying technical experience and across
departmental lines.PREFERRED QUALIFICATIONS:8+ years relevant
mechanical industry experience or mechanical trade level
experienceBachelors degree in related field plus 4+ years relevant
mechanical industry experience will be considered in lieu of 8+
years mechanical industry experienceAdvanced experience with
interpreting construction drawings and equipment
specifications.Ability to analyze critical infrastructure sequence
of operations, design parameters, alarms and indicators, and
performance trends.System matter experience in the life cycle of
data center operations from design, acceptance, operations,
maintenance, troubleshooting, and event management. Expertise to
create standards and programs required to ensure best in breed data
center operations.Strong written and verbal communication
skills.Strong customer service acumen.May travel at times up to
30%.COMPETENCIES:Adaptability - Adapts to changes in the work
environment; Manages competing demands; Changes approach or method
to best fit the situation; Able to deal with frequent change,
delays, or unexpected events.Analytical - Synthesizes complex or
diverse information; Collects and researches data; Uses intuition
and experience to complement data; Designs workflows and
procedures.Change Management - Develops workable implementation
plans; Communicates changes effectively; Builds commitment and
overcomes resistance; Prepares and supports those affected by
change; Monitors transition and evaluates resultsCustomer Service -
Manages difficult or emotional customer situations; Responds
promptly to customer needs; Solicits customer feedback to improve
service; Responds to requests for service and assistance; Meets
commitments.Dependability - Follows instructions, responds to
management direction; Takes responsibility for own actions; Keeps
commitments; Commits to long hours of work when necessary to reach
goals; Completes tasks on time or notifies appropriate person with
an alternate plan.Design - Generates creative solutions; Translates
concepts and information into images; Uses feedback to modify
designs; Applies design principles; Demonstrates attention to
detail.Diversity - Demonstrates knowledge of EEO policy; Shows
respect and sensitivity for cultural differences; Educates others
on the value of diversity; Promotes a harassment-free environment;
Builds a diverse workforce.Ethics - Treats people with respect;
Keeps commitments; Inspires the trust of others; Works with
integrity and ethically; Upholds organizational values.Innovation -
Displays original thinking and creativity; Meets challenges with
resourcefulness; Generates suggestions for improving work; Develops
innovative approaches and ideas; Presents ideas and information in
a manner that gets others' attention.Interpersonal Skills - Focuses
on solving conflict, not blaming; Maintains confidentiality;
Listens to others without interrupting; Keeps emotions under
control; Remains open to others' ideas and tries new
things.Judgement - Displays willingness to make decisions; Exhibits
sound and accurate judgment; Supports and explains reasoning for
decisions; Includes appropriate people in decision-making process;
Makes timely decisions.Oral Communication - Speaks clearly and
persuasively in positive or negative situations; Listens and gets
clarification; Responds well to questions; Demonstrates group
presentation skills; Participates in meetings.Organizational
Support - Follows policies and procedures; Completes administrative
tasks correctly and on time; Supports organization's goals and
values; Benefits organization through outside activities; Supports
affirmative action and respects diversity.Problem Solving -
Identifies and resolves problems in a timely manner; Gathers and
analyzes information skillfully; Develops alternative solutions;
Works well in group problem solving situations; Uses reason even
when dealing with emotional topics.Professionalism - Approaches
others in a tactful manner; Reacts well under pressure; Treats
others with respect and consideration regardless of their status or
position; Accepts responsibility for own actions; Follows through
on commitments.Safety and Security - Observes safety and security
procedures; Determines appropriate action beyond guidelines;
Reports potentially unsafe conditions; Uses equipment and materials
properly.Strategic Thinking - Develops strategies to achieve
organizational goals; Understands organization's strengths &
weaknesses; Analyzes market and competition; Identifies external
threats and opportunities; Adapts strategy to changing
conditions.Teamwork - Balances team and individual
responsibilities; Exhibits objectivity and openness to others'
views; Gives and welcomes feedback; Contributes to building a
positive team spirit; Puts success of team above own interests;
Able to build morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.PHYSICAL DEMANDS AND WORK
ENVIRONMENT:Frequently required to standFrequently required to
walkContinually required to sitFrequently required to utilize hand
and finger dexterityOccasionally required to climb, balance, bend,
stoop, kneel or crawlContinually required to talk or hearFrequent
exposure to wet and/or humid conditions (non-weather)Continually
work near moving mechanical parts Occasionally work in high,
precarious places Occasionally work around fumes, airborne
particles, or toxic chemicals Occasional exposure to outside
weather conditions Occasional exposure to extreme heat or cold
(non-weather)While performing the duties of this job, the noise
level in the work environment is usually moderate. The employee
must occasionally lift and /or move more than 50 pounds Specific
vision abilities required by this job include: Close vision;
Distance vision; Color vision; Peripheral vision; Depth perception
and ability to adjust focusThe above is intended to describe the
general content of and requirements for the performance of this
job. It is not to be construed as an exhaustive statement of
duties, responsibilities, or physical requirements. Nothing in this
job description restricts managements right to assign or reassign
duties and responsibilities to this job at any time. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Aligned Data Centers is an equal
opportunity employer that embraces diversity and is committed to
building a team that represents a variety of backgrounds,
perspectives, and skills. Equal employment opportunities are
available to all applicants and teammates without regard to race,
color, religion, sex, pregnancy, national origin, age, physical and
mental disability, marital status, sexual orientation, gender
identity, gender expression, genetic information, military and
veteran status, and any other characteristic protected by
applicable law. All aspects of employment including the decision to
hire, promote, discipline, or discharge, will be based on merit,
competence, performance, and business
needs.PIdb7ed1a811eb-25660-33794407
Keywords: Aligned Data Centers, South Jordan , Data Center Operations - Mechanical Subject Matter Expert (SME), Other , West Jordan, Utah
Click
here to apply!
|